Schools
School Privacy Compass
24-question self-check for schools on India's DPDP Act.
24 questions · 10–15 min
Start free check →
Healthcare technology. Human outcomes.
1flo.
One connected flow
for better care.
Healthcare technology that keeps your teams and patients connected.
Secure connectivity, contact centres, WhatsApp engagement and digital experiences — brought together with practical implementation and support.
First 20-minute assessment free. No obligation.
TTBS authorised channel partnerImplemented and supported by 1flo
Built around healthcare teamsPeople, processes and technology
Hyderabad headquartersIndia & Africa partner presence
Free assessment tools
Check where you stand — free, in minutes
Free self-checks for hospitals, clinics and schools. No sign-up; answers stay in your browser.
Hospitals & clinics
Hospital Privacy Compass
40-question self-check for clinics and hospitals up to ~200 beds.
40 questions · 20–25 min
Start free check →Healthcare providers
Patient Care Journey Audit
Walk through a patient's journey from first enquiry to follow-up and see where engagement breaks down.
Interactive walkthrough
Start free check →Healthcare providers
Website Audit
Check how well a clinic or hospital website helps patients find information and reach the team.
Quick website check
Start free check →Self-checks are for awareness only. They are not legal advice, an audit or a certificate.
The disconnect
Good care shouldn't get lost between systems.
A missed call. A conversation buried in WhatsApp. A branch that can't reach another. When technology works in silos, your people spend more time bridging the gaps.
Enquiries without an owner
Busy lines, scattered inboxes and unclear hand-offs leave patients waiting.
Sites without a shared flow
Disconnected networks and tools make everyday coordination harder.
Issues without a clear next step
Security concerns and IT problems need practical scope and accountable support.
Connected solutions
Different technologies.
One accountable partner.
From your network to your next patient conversation, we make the pieces work together.
01
Secure connectivity
Keep your sites and systems connected with business internet, SD-WAN, resilient networks and firewall deployment.
Connectivity delivered through TTBS and approved partners
Discuss your requirement02
Contact centre & cloud voice
Bring calls, queues and agent workflows together. We configure call flows, reporting and training around your team.
Smartflo · Cloud telephony · Team training
Explore the Digital Front Desk03
Patient engagement
Give every enquiry a clear next step with official WhatsApp Business, shared inboxes, reminders and follow-up workflows.
WhatsApp · Enquiry routing · Follow-ups
Explore the Digital Front Desk04
Healthcare digital experiences
Make it easier for patients to find information and reach your team through websites, landing pages and digital campaigns.
Websites · Campaigns · Patient information
Discuss your requirement05
Security & DPDP readiness
Understand baseline risks and plan practical improvements, with qualified specialist partners where required.
Readiness support; not legal advice or certification
Discuss your requirement06
Support & optimization
Keep improving after setup with adoption reviews, operational support, training and workflow refinements.
Implementation · Adoption · Ongoing support
Discuss your requirementSectors
Solutions by sector
Delivered as an Authorised Channel Partner of Tata Tele Business Services, with setup, training and support from 1flo.
Healthcare
Every patient call answered, every appointment confirmed.
- One number for calls and WhatsApp
- Automatic appointment reminders
- DPDP-ready patient consent
Schools and colleges
One trusted number between school and parents.
- Official number for calls and WhatsApp
- Fee, attendance and transport alerts
- DPDP readiness for student data
Financial services
Audit-ready records and verified customer messages.
- Email and data archiving
- Verified business messaging
- Call recording and quality reviews
Growing businesses
Replace old phone lines, cut costs, scale on demand.
- Internet-based business calling
- Cloud contact centre
- AI voice assistants
The patient journey
Built around the way healthcare works.
A joined-up front desk. Across every branch.
Connect reception teams, phone lines and patient messages so enquiries move to the right person, not another disconnected inbox.
- Call routing across departments and sites
- Shared enquiry and appointment workflows
- Consistent reminders and follow-ups
Connected care workflow
Patient enquiry
Step 01
Route to the right team
Step 02
Appointment confirmed
Step 03
Reminder & follow-up
Step 04
Designed with India's DPDP Act in mind: consent-aware communication and data used only for the purpose patients agreed to. Readiness support does not replace specialist legal advice.
Our approach
From disconnected tools
to one connected flow.
Not just a connection sold. A workflow understood, implemented and supported.
01
Assess
Understand your sites, communication channels and the gaps your teams face.
02
Connect
Plan and configure networks, phone systems and the tools that bring them together.
03
Engage
Set up enquiry routing, WhatsApp, appointment reminders and digital touchpoints.
04
Improve
Train your team, review adoption and refine the workflow as your needs change.
Implementation & support
The technology is only
the beginning.
We help your people use it well. One local contact for setup, training, changes and ongoing support — across healthcare and growing businesses.
Talk to us about your setupConsulting & implementation
Requirements, configuration, migration and testing with clear delivery responsibilities.
Training & adoption
Practical guidance for reception, contact centre and operations teams.
Business tools, connected
Internet, cloud voice, Microsoft 365, Google Workspace and Zoom, delivered via TTBS.
Ongoing operations
Changes, troubleshooting, renewals and workflow improvements with one point of contact.
Selected work
What we've set up, so far.
Client names are withheld. Figures are approximate and combined across our engagements.
~3,000
inbound contact-centre enquiries managed per month
1 lakh+
impressions from digital marketing outreach
Last-mile
connectivity configured to support patient engagement
Who we've worked with
- Multi-branch eye hospitals
- Multi-branch dental clinics
- Digital marketing clients
- A convention centre
What we delivered
- Contact centre setup and operation
- WhatsApp Business
- Campaigns
- Social channel audits
- Marketing strategy
- Brand guidelines
- Web design and development
- Cyber security solutions (with specialist partners)
- Team training
About 1flo
Connected technology. Clearer operations.
1flo helps healthcare teams and growing businesses keep calls, WhatsApp and appointments in one connected workflow. As an Authorised Channel Partner of Tata Tele Business Services (TTBS), we set up and support the connectivity, phone systems and digital tools our clients rely on every day.
Vision — One connected flow for the calls, messages and appointments that matter.
Mission — Set up and support connected technology that keeps teams and their customers in touch.
Partners
Platforms we deliver through TTBS
As an Authorised Channel Partner of Tata Tele Business Services (TTBS), we deliver world-class platforms from TTBS's technology partners.
TTBS
Authorised channel partner · Connectivity & voice
Platforms delivered via TTBS
Microsoft
Enterprise platforms
Google Workspace
Workspace & cloud
Zoom
Collaboration
TitanHQ
Email & web security
Locations
Headquarters & partner presence
Hyderabad
India
Headquarters
Delhi
India
Partner / associate presence
Botswana
Africa
Partner / associate presence
South Africa
Africa
Partner / associate presence
FAQ
Frequently asked questions
Contact
Let's connect the next step.
Book a free 20-minute call. We'll map how patients or customers reach you today and show you two or three practical fixes — whether or not you work with us.
Email usinfo@1flo.ioPhone / WhatsApp+91 83282 23867Chat on WhatsApp
Tata Tele Business ServicesAuthorised channel partner of Tata Tele Business Services · Solution integration by 1flo